Increased awareness of security problems doesn’t always translate to more secure behavior. Studies show that a small percentage of users repeatedly fall victim to phishing attacks and are responsible for a large share of security failures. (Photo: Yingyaipumi/Adobe Stock)

Cybersecurity is a complex skill to master. And no, this is not because there is a dearth of tools or technology (a common misconception), but because the human element is the most significant and largest root cause of all cyber-attacks.

Organizations can spend all the money they want on technology but eventually, if a crafty attacker picks up the phone, sends a phishing email or manipulates people to perform an action, they’ll easily access what they’re looking for. It’s like building a security fence around the house, locking all windows, but opening the front door to the attacker. Security leaders increasingly recognize this problem and that’s why security awareness is a top security priority. Yet awareness doesn’t always translate into secure behavior, and sculpting that is no easy feat.

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