Assessing business interruption claims in the pandemic era. Today’s labor shortage is impacting the claims process in multiple ways and no industry appears to be immune. (Photo: TMLsPhotoG/Adobe Stock)

Where have all the workers gone? According to the Bureau of Labor Statistics, the unemployment rate in October was just 1.1 % higher than it was before the pandemic, at 4.6%. Still, the supply of workers remains shockingly low. The Conference Board calls today’s labor shortage unprecedented and says, “If left unchecked it could easily develop into one of the worst labor shortages of the last 50 years.”

Even as the reopening of schools and businesses, initially delayed by the Delta variant of the coronavirus, continues to progress, labor shortages are expected to persist. In addition to the far-reaching impacts on the global economy, it is becoming more common to see labor shortages play a role in commercial property claims. Many aspects of the claims process are being impacted and the labor shortage is forcing claims professionals and forensic accountants to adjust their approach including the questions they might ask, the different types of documentation to review and the timeframes of the financial records used to calculate a loss.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.