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It is care, authenticity and transparency, not perks, that differentiate truly supportive workplaces, according to Markita Jack of Iterable. (Credit: rostock-studio/Adobe Stock) It is care, authenticity and transparency, not perks, that differentiate truly supportive workplaces, according to Markita Jack of Iterable. (Credit: rostock-studio/Adobe Stock)

Over the past 20 months, we have heard a lot about remote work. Communication styles have changed, the definition of the workday has changed, hiring practices have changed, and so much more. Some companies have thrived and adapted well to this new environment, while others continue to struggle to redefine their culture and management styles. Employee experiences, as well, have been a mixed bag.

One area that industry experts say has benefitted from the remote-work experience: diversity and inclusion. While remote work allowed employers to cast a wider net and reach potential workers across the country, it also leveled the playing field for women and minority employees. According to Markita Jack, head of diversity, equity and inclusion at Iterable, when workers left the office, they left behind many discriminatory and racist practices ingrained in many office cultures.

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Emily Payne

Emily Payne is managing editor at BenefitsPRO. A Wisconsin native, she spent the past eight years writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.

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