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Adapting internal comms to meet employee expectations

Discover how to effectively listen and react to what employees are asking for.

By Darrell Swain | January 03, 2022 at 03:00 AM
One strategy to stem the tide of workers choosing to exit is to make it easier and more productive for them to use their voices instead. In other words, you have to listen and communicate to your employees differently. (Credit: Halfpoint/Shutterstock.com) One strategy to stem the tide of workers choosing to exit is to make it easier and more productive for them to use their voices instead. In other words, you have to listen and communicate to your employees differently. (Credit: Halfpoint/Shutterstock.com)

When something goes wrong in a person’s life, whether as consumers, citizens or workers, people have two choices to make their unhappiness known. They can raise their voices — complaining about product quality, voting for different political parties, or communicating with their managers and company leaders. Or they can exit — purchasing different products, emigrating to new countries or leaving their jobs. And with a record 4.4 million Americans quitting their jobs in September, the most recent month for which data is available, it’s clear that workers are voting with their feet.

As a consequence, employers are struggling to retain talent. One strategy to stem the tide of workers choosing to exit is to make it easier and more productive for them to use their voices instead.

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