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The COVID-19 pandemic has undoubtedly created a new era of work. And in order to thrive through this crisis and the next, independent insurance agencies must be willing to adapt.

To help agencies evolve, Liberty Mutual and Safeco Insurance recently released “The Agent’s Guide to the Future of Work” e-book that offers insights and advice on hiring talent, creating great agency cultures and building the next generation of insurance leaders.

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Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].

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