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In observation of the 20th anniversary of the September 11 terrorist attacks that claimed the lives of 2,996 individuals, these articles curated by PropertyCasualty360.com honor loved ones lost and reflect on the lasting impact 9/11 has had on the insurance industry.

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“Make sure that everything you do on any given day is preparing you, leading you up to being able to handle an emergency,” says Wes Robinson, president, RPS national property. This means being there for your insureds, answering their questions, and helping them navigate through the crisis. (Credit: U.S. Navy) The insurance industry was hit with 9/11-related claims estimated at some $40 billion, which represented a whopping 10% of its surplus at that time. (Credit: U.S. Navy)

While the 9/11 attacks and the COVID-19 pandemic are two very different events, there are parallels, especially from an insurance standpoint. Principally, both events were unprecedented and unexpected, both for our nation and the insurance industry.

The insurance industry was hit with 9/11-related claims estimated at some $40 billion, which represented a whopping 10% of its surplus at that time.

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