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“There will always be a place for cost-effective standard coverage, however where our industry will add value in the future will be through a service based on a combination of technological and human factors,” said Bethany Greenwood, of Beazley. (Credit: Freedomz/Shutterstock) “There will always be a place for cost-effective standard coverage, however where our industry will add value in the future will be through a service based on a combination of technological and human factors,” said Bethany Greenwood of Beazley. (Credit: Freedomz/Shutterstock)

Since the onset of the pandemic, around half of commercial policyholders said their trust in insurance has increased, according to a survey by specialty insurance company Beazley. While trust grew, 44% of commercial clients said they don’t think their insurer understands their business.

Further, around half said their insurance company is meeting their business needs “very well,” while 19% of commercial policyholders polled said they have trouble finding insurance tailored for their sector or specialist business.

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Steve Hallo

Steve Hallo is an assistant editor with PC360 Group. Prior to his current position, Steve spent nearly a decade covering retail transformation, consumer trends, manufacturing issues and supply chain challenges impacting global CPG markets. He can be reached at [email protected], and on LinkedIn and Twitter.  

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