"I always joke that the best digital journey is only as good as the user; think of an inexperienced driver in a Ferrari," Iain Regan, of Semafone. (Credit: Den Rise/Shutterstock.com)
From the largest, most complex organizations to the smallest and nimblest businesses, nearly every insurance company must consider when and how to transform into a digital establishment if they haven't already, according to Eileen Potter, director for the insurance field at ABBYY.
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