Memorial mementos were left at the Gold Spa in Atlanta in the days following a mass shooting there. (Photo: John disney/ALM Media LLC) Memorial mementos were left at the Gold Spa in Atlanta in the days following a mass shooting there. (Photo: John disney/ALM Media LLC)

As Americans hear near-weekly stories about armed intruders causing destruction in businesses, houses of worship, nightclubs and shopping malls, they are understandably concerned about whether they might be the next victim. Although an organization cannot fully control its exposure to a violent incident, it can be ready.

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