Business travelers are eager to get back on the road, but there is still some apprehension concerning travel risks and exposures, and travel insurance will take on a new significance for many. (Photo: Shutterstock) Business travelers are eager to get back on the road, but there is still some apprehension concerning travel risks and exposures, and travel insurance will take on a new significance for many. (Photo: Shutterstock)

It wasn’t long after the COVID-19 pandemic began that many people started to think about how workplaces and business travel would be forever transformed. Now, with the rollout of highly effective vaccines and economies around the world beginning to stir, we are about to find out what the future holds.

As companies make decisions about returning to offices, travel budgets, and the new criteria for traveling to meet with clients, develop business or attend conferences, it’s instructive to understand the perceptions of a category of business people who have critical roles in management and business development: business travelers. Their experiences during the pandemic and expectations for post-pandemic life can help answer the question: what is the opportunity cost of staying at your desk versus traveling to meet in person?

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