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After a flood claim is filed, the adjuster will serve as "the face of the carrier," says Colonial Claims President Doug Branham.  (Colonial Claims President Doug Branham) After a flood claim is filed, the adjuster will serve as “the face of the carrier,” says Colonial Claims President Doug Branham.  (Colonial Claims President Doug Branham)

Colonial Claims is one of the largest independent insurance claims services companies in the U.S. Its team of more than 10,000 expert adjusters has handled more than $40 billion in damages from catastrophe and daily claims, many of them related to flooding.

Below, Colonial Claims President Doug Branham illuminates the challenges associated with assessing flood damage.

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Elana Ashanti Jefferson

Executive Editor Elana Ashanti Jefferson is a veteran journalist and communications professional. She can be reached by sending email to [email protected]

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