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In light of widespread power outages, Texans lined up to collect firewood in Dallas on Wed., Feb. 17, 2021. Groups of thirteen were allowed six minutes to load as much wood as they could carry away from the recycling center. Here, Michelle Terrazas tosses a log off the pile. (AP Photo/LM Otero)
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The State of Customer Outreach: Top Ten Findings for Insurance
Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success.
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Commercial Property Preparedness: Bracing for Changing Risks
Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.
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Engineering the Future of Insurance: Exploring Generative AI's Enterprise-Wide Impact
Leading insurers are beginning to send clear signals that they intend to shape their generative AI (GAI) futures rather than reacting to the inevitable wave of GAI change underway. If you don’t start strategizing your journey, there’s no guarantee that you’ll be able to catch up to your competition -- the time to start standing up your GAI capabilities is now. Download this white paper to get started.
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