Insurance and Law Today logo. A backlog of court cases is requiring insurers to explore alternative ways to settle disputed claims. Listen to the podcast  here.

The global pandemic has not only affected countless businesses, but it has closed courtrooms across the country, creating an even larger backlog of cases and forcing courts and anyone with business before them to explore different options to find some version of a timely resolution.

For insurers with cases awaiting trial, there are several options. They can wait for the courts to reopen and the legal claims to make their way through the system, they can choose to negotiate with claimants and policyholders to find a reasonable settlement, or they can employ some method of alternative dispute resolution (ADR).

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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