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While it's clear that the digital revolution is only speeding up, it's still important to maintain a multi-pronged approach to doing business. (Photo: Black Salmon/Shutterstock.com) While it’s clear that the digital revolution is only speeding up, it’s still important to maintain a multi-pronged approach to doing business. (Photo: Black Salmon/Shutterstock.com)

Roughly a full year into the COVID-19 pandemic, it would be difficult to enumerate all the hard lessons we have learned as a global community.

But perhaps chief among them, from a business perspective, is the importance of equipping your enterprise with the digital capabilities consumers have come to expect at an accelerated pace as companies in nearly all sectors scramble to serve their customers without ever coming face-to-face.

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