X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Here’s what insurance agents need to know about text messaging and how it works best when combined with other strategies. (Photo: Shutterstock)

You’ve got a great insurance agency website, and your Google My Business profile is up to date. You’re sending personalized emails and handwritten cards at the right times throughout the year — and you’ve got a solid social media presence.

If this is you, nice job. You’re doing all the things that have been proven to get clients to stay longer, buy more and refer their friends. And companies that invest in the customer experience, communications and improving client relationships do better than their competitors.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.

INCLUDED IN A DIGITAL MEMBERSHIP:

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2021 ALM Media Properties, LLC. All Rights Reserved.