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Larger insurers are reporting speed to market, upskilling staff and scalability of platforms are among the most pressing challenges when attempting to adopt automated AI systems. For repair shops, time to market and the ROI for expensive tech updates are hindrances to AI adoption, Solera reported. (Credit: Olivier Le Moal/Shutterstock.com) Larger insurers are reporting speed to market, upskilling staff and scalability of platforms are among the most pressing challenges when attempting to adopt automated AI systems. For repair shops, time to market and the ROI for expensive tech updates are hindrances to AI adoption, Solera reported. (Credit: Olivier Le Moal/Shutterstock.com)

More than three-quarters of consumers report trust in automotive claims and repairs handled entirely by artificial intelligence (AI), according to a survey from Solera, which also uncovered the barriers to AI adoption in the insurance value chain.

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Steve Hallo

Steve Hallo is an assistant editor with PC360 Group. Prior to his current position, Steve spent nearly a decade covering retail transformation, consumer trends, manufacturing issues and supply chain challenges impacting global CPG markets. He can be reached at [email protected], and on LinkedIn and Twitter.  

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