Agents who participated in the Aon Programs survey said the following quote from Yoda in Agents and brokers who participated in the Aon Programs survey said the following quote from Yoda in "The Empire Strikes Back" best represents their 2021 outlook: "Do or do not. There is no 'try.." (Photo: atk work/Shutterstock)

Insurance agents and brokers have been put through the wringer in 2020. Thankfully, all signs are pointing to a silver lining in the new year, especially as the distribution of COVID-19 vaccines is expected to uplift the economy and promote well-being.

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Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].