Millions of U.S. consumers like my parents want to speak to someone in their first language about their insurance. Millions of U.S. consumers want to speak to someone in their first language about their insurance. (Photo: Shutterstock)

Editor’s Note: is committed to sharing a diversity of perspectives from insurance professionals worldwide. In celebration of National Hispanic Heritage Month, we are pleased to share the following article. To read this article in Spanish, please click here

I’m blessed to have been born into the Latin culture — my parents emigrated from Cuba — and to have landed a part-time job in an insurance agency at age 19 to launch my career in the independent agency culture.

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