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Insurance claims managers and handlers should want to resolve their cases in 2020. (Photo: Bigstock) Insurance claims managers and handlers should want to resolve their cases in 2020. (Photo: Bigstock)

In years past, insurers dreaded the advent of a trial at the end of a year. The thought was that juries were likely to be more generous with their awards and that any goodwill would be given exclusively to the plaintiff. Mediations and settlement conferences were crammed into October and November — and possibly for those late to the party — even the first week of December, all designed to try to settle the case before the pending December trial date.

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