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Screen shot of a zoom call with multiple participants. Insurers have previously relied on face-to-face meetings to execute new technology, but the new virtual environment allows greater collaboration and subject matter expertise. (Photo: fizkes/Shutterstock.com)

From increasing levels of online purchases to reduced travel to a shift to work-from-home, the insurance industry, like most industries, has been and continues to be impacted by COVID-19. Despite the pandemic, a recent survey of P&C insurers about switching to remote implementations found that when it comes to actual IT project delivery, 58% indicated they have “continued successfully,” 22% of projects were “already remote,” 11% have been “more productive,” while only 9% were characterized as “delayed or strained.”

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