Screen shot of a zoom call with multiple participants. Insurers have previously relied on face-to-face meetings to execute new technology, but the new virtual environment allows greater collaboration and subject matter expertise. (Photo: fizkes/

From increasing levels of online purchases to reduced travel to a shift to work-from-home, the insurance industry, like most industries, has been and continues to be impacted by COVID-19. Despite the pandemic, a recent survey of P&C insurers about switching to remote implementations found that when it comes to actual IT project delivery, 58% indicated they have “continued successfully,” 22% of projects were “already remote,” 11% have been “more productive,” while only 9% were characterized as “delayed or strained.”

Historically, the industry has relied heavily on face-to-face meetings for delivering implementations; however, over the past several years, many have embraced the idea of off-site delivery engagements, where projects involve a high proportion of project time being completed remotely. Let’s look at some of the key factors that determine how long a new technology implementation could take and how to excel at delivering effective solutions in the new normal of 100% remote work.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?



Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2023 ALM Global, LLC. All Rights Reserved.