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By investing substantial time into clients and their needs, as opposed to data entry and submissions, agents become valued resources rather than just a provider of basic policy information. (iStock) By investing substantial time into clients and their needs, as opposed to data entry and submissions, agents become valued resources rather than just a provider of basic policy information. (iStock)

The ultimate goal of any agent is to provide such a high level of service that the client couldn’t imagine doing business anywhere else. In today’s competitive business environment, agents must be able to provide value to a client that they would not be able to get anywhere else through critical industry insights and specialized advice.

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