Thank you for sharing!

Your article was successfully shared with the contacts you provided.
No matter the insurance company, the customer ultimately looks to you, the agent, for advice, service, and responsiveness. (iStock) Customers want a risk advisor with access to a larger array of products that can meet their unique needs, not a mere price quoter or someone with limited product selection. (iStock)

COVID-19 is fundamentally reshaping retail insurance distribution. With customers demanding greater choice and ease of use, and carriers and brokerages across the spectrum converging on omnichannel distribution, large structural changes in retail insurance distribution were afoot long before COVID-19.


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2020 ALM Media Properties, LLC. All Rights Reserved.