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Insurers are now motivated to offer telematics programs because the technology measures risk — and reduces it. (Shutterstock) Insurers are now motivated to offer telematics programs because the technology measures risk — and reduces it. (Shutterstock)

As our thinking starts to shift from how we handle the current crisis to how we will prepare for our “new normal,” it’s imperative that we consider the impact on the future of risk and how it intersects with mobility.

We’re fortunate that from an insurance perspective, the industry has made substantial investments that have allowed the majority of carriers and agents to transition from the office environment to serve customers from home in such a rapid and seamless way. The same forward-thinking also prepared insurers to understand and respond to this rapid change in mobility risk and meet consumer demand quickly.

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