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The biggest challenge that workers' compensation claims organizations are facing today is workflow consistency (27%), according to survey respondents. (Photo: Christian Schnettelker/www.manoftaste.de) The biggest challenge that workers’ compensation claims organizations are facing today is workflow consistency (27%), according to survey respondents. (Photo: Christian Schnettelker/www.manoftaste.de)

Workers’ compensation is currently being tested as never before. Despite being well-positioned financially, COVID-19 and a shaky economy threaten to derail much of the progress the industry has made in recent years.

Denny Jacob

Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected]

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