Instant Insights / The coronavirus and its impact

The coronavirus has upended lives and businesses around the globe. From business interruption and supply chain disruption to event and travel cancellations, we are only just seeing the beginning stages of COVID-19's impact. These articles provide valuable insights on insurance coverage, preparation tips and more to help individuals and businesses reduce exposures as the virus spreads.

Q&A

Advice for independent agents in the COVID-19 crisis

A 30-year industry veteran shares insights on how agents can overcome the challenges of the pandemic.

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The coronavirus has presented new challenges to the independent agent channel. (Photo: Shutterstock)

Independent insurance agencies are facing unique challenges due to the COVID-19 pandemic. Agency owners are asking questions such as, “How will I get my business back up and running? Will my revenues decrease? and will I lose clients?”

John Tiene, an executive consultant for Strategic Agency Partners, has more than 30 years of experience in the insurance industry. In this Q&A, he shares his insights and advice to the agents and brokers who are navigating the hurdles of a new economy and way of working.

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