How to better manage P&C claims amid social distancing

Opportunities exist for carriers to shore up their efforts in adjudicating claims virtually. (Shutterstock)

These are unprecedented times as we all experience a black swan event the likes of which most of us have not seen (and likely will not see in future) in our lifetime.

The COVID-19 pandemic is causing unprecedented human suffering and fatalities. Since this is a novel virus, there isn’t a therapeutic treatment or vaccine; consequently heeding to calls from local, state and national health care officials, businesses worldwide have taken dramatic steps to “flatten the curve” and reduce community transmission.