Telematics has been in the fleet driver business for a number of years as an operational tool, but more and more it can be used as a tool to reduce risk, improve road safety and increase customer retention by carefully managing fleet drivers' behavior. (Credit: WR7/Shutterstock) Telematics has been in the fleet driver business for a number of years as an operational tool, but more and more it can be used as a tool to reduce risk, improve road safety and increase customer retention by carefully managing fleet drivers' behavior. (Credit: WR7/Shutterstock)

In recent years, fleet insurance has presented an increasing number of challenges for the insurance sector. While the exposure risk has always been higher with commercial fleets compared to personal lines, a number of growing factors have made it steadily more challenging to make meaningful profits in commercial auto insurance.

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