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If an InsurTech project is to have any real value, it will go way beyond simply tinkering with business as usual. It will involve a transformation in business processes, and those companies that go down this route need to be prepared for profound changes in the way they operate. Buy-in from management and staff, therefore, is essential, and a well-thought-out change management program needs to be prepared and executed. Insurance CIOs must also be wary of the "rip and replace" approach. In certain cases, hybrid integration — with the use of APIs, hybrid cloud infrastructure, use of third-party data, and more — may deliver the same or even better results. It's important to remember to ask the right questions at the start of the process. With this in mind, chances are the correct InsurTech solution can and will revolutionize the business and drive the expected ROI. Manish Khetan is chief strategy officer at Xceedance. He can be reached for further comment or information via email at contact@xceedance.com. Related:
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