A crisiscan force individuals to look at a problem from a new perspective,providing fresh solutions and opportunities. (Photo: ALMArchives)
Consider that the word for 'crisis' in Chinese comprises twoChinese characters expressing the concepts of 'danger' and'opportunity.' This is especially appropriate today as insurancecarriers and claims professionals navigate new unknown concerns inthe wake of the COVID-19 pandemic.
Financial markets are certainly in crisis from the stockmarket's steep decline, and for many Americans, this is becoming apersonal crisis as the hospitality and service areas shed jobsbecause of quarantines across the country.
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