Here are a couple tips to help insurance agents and brokers get more return calls from prospects. (Photo: Prostock-studio/Shutterstock) Here are a couple tips to help insurance agents and brokers get more return calls from prospects. (Photo: Prostock-studio/Shutterstock)

“Maybe you should leave a better voicemail message.” This is what the president of a company I used to work for told me in passing when he asked the status of a prospect, and I admitted that I felt stuck. I had left the prospect four voicemails — and never received a return call. I couldn’t force the guy to call me back.

Sure, leaving a better voicemail message sounds like an obvious way to solve the problem. I was hurt at my boss’s blunt feedback, and he was 100% correct. I had been leaving voicemails that were all about me: my company, my product, and what I wanted to talk to him about.

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