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The National Association of Insurance Commissioners (NAIC) has launched a Coronavirus Resource Center in an effort to help support the public, the business community and insurance professionals in their understanding and management of COVID-19 risks amidst the coronavirus outbreak. The resource page hosts information aimed to help manage the risks and impacts of coronavirus, including updates on the spread of COVID-19, links related to its impact on business and insurance, along with additional relevant resources from the NAIC.

HomeCare Connect has launched a free texting service for injured workers to connect with clinical care coordinators called TextConnect. During its initial contact with an injured worker, HomeCare Connect asks if they prefer to communicate via texts or phone calls: Approximately 72% choose texts. HomeCare Connect says TextConnect allows injured workers and their families to respond at their convenience and noted that while piloting the text service, the company found that texting improves patient engagement.

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Danielle Ling

Danielle Ling is an experienced video journalist and business reporter. As associate editor, Danielle manages all multimedia and reports on industry news and risk-related coverage, managing all weather-related content. A University of Maryland and Philip Merrill College of Journalism alum, Danielle previously served as a video journalist for Verizon FiOS 1 News NJ, Push Pause. Connect with Danielle on LinkedIn or email her at [email protected].

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