Towing scams The new law will require towing companies to provide information on the storage lot, fees, the name of the tow truck operator and other critical information to accident victims before their vehicle is towed. (Photo: Shutterstock)

The Hawaii Senate Transportation Committee recently passed towing legislation that will add some measure of protection for residents against predatory towing companies, a move applauded by the National Insurance Crime Bureau (NICB).

Under SB 2384, if the “vehicle owner or operator is present and conscious at the time of the tow, the tow operator shall provide the motor vehicle owner or operator a written and itemized disclosure, signed and dated by the tow operator present at the location of the disabled vehicle, which shall disclose all costs for services that are to be performed prior to the motor vehicle being attached to the tow truck.”

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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