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ShakeOut Day is a good time for businesses to review their established business continuity plans — or more urgently, create one if it does not already exist. Because the outcomes of an earthquake are relatively predictable, Sean Murphy, managing director of crisis management and business continuity practice at BDO, says a little bit of planning can go a long way in the event of a seismic event. "We can codify wisdom in procedures and playbooks. We can use resiliency engineering to mitigate certain risks, such as building vulnerabilities, by leveraging earthquake resistant techniques," Murphy says. "If we understand cause and effect, we can develop good education and training programs."
Albeit foreseeable, an earthquake's impact can catch companies off-guard. "It's easy to forget about the people and infrastructure when preparing for regional-type threats such as an earthquake," Murphy notes. "These events affect communities, which means your best asset—your people—may not be available to you when crisis strikes." "There are also cognitive stressors at play that may compromise good thinking. Infrastructure basics, such as water, energy, emergency services, etc., may not be available either," he continues. "How can you put out a fire without water? You can't." Business continuity planning is important as it defines the risks and possible impacts, as well as criticality and priority prior to a crisis. But, Murphy adds, these plans are just a good starting line. To successfully minimize damages and loss in the event disaster strikes, businesses must act and adapt based on the context of the situation. "The traditional 4Ps of business continuity — planning, plans, planners, practice — only take us so far," Murphy says. "We need to move beyond the notion of business continuity to that of agility — the ability to cope with and exploit change," "The future of crisis management will use agility concepts and techniques so that organizations are empowered to manage and respond to a spectrum of both known and unknown threats in real-time." See also:
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