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After an accident, the claims process began with a phone call to an insurance customer service agent. We have already seen a significant shift in claims reporting to digital channels, and we are just starting to see assisted and automated claims reporting led by the rich context of in-vehicle video. (Shutterstock) After an accident, the claims process used to begin with a phone call to an insurance customer service agent. Now, we are seeing a shift in claims reporting to digital channels, and we are just starting to see assisted and automated claims reporting led by the rich context of in-vehicle video. (Shutterstock)

According to YouTube, every day people watch more than a billion hours of video, generating billions of views. Cameras are everywhere, including our cars.

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