X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
Automating the claims process. Successfully automating aspects of the claims process means putting claims handlers at the forefront so insurers can see how AI technology will enhance the customer experience. (Photo: Shutterstock)

Like any new technology or business approach, the term “claims automation” means different things to different people, depending on how you look at the opportunity and ways to achieve it. The origin of this ambiguity is the fact that claims handling processes themselves — the processes to be automated — are somewhat unique to each insurer.

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.