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Millennial and Gen Z consumers played a large role in auto insurance shopping increases, as they made up 39% of the consumers shopping for auto insurance in 2018, up from 35% in 2017. (Photo: Rawpixel.com/Shutterstock)
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Survey Report
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The Age of the New & Improved Intermediary
The results explored in this report are from a survey designed to help understand the use of agents among Gen Zs, Millennials, Gen Xers and Baby Boomers. Download it to understand how to best serve your customers.
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12 Insurance Industry Trends in 2023
This report reviews the challenges and opportunities impacting the property/casualty insurance industry, and 12 insurance industry trends in 2023 that will drive the ability to provide a frictionless customer experience.
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The Smart Guide to Conversational AI for Insurers
This eBook delves into the value of conversational AI to insurance carriers as part of their digital transformation strategy, and decomposes conversational AI into its key components, types and how to get started.
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