Lost luggage? Canceled flight? There's not much more that can ruin a vacation. And if you're flying on one of these airlines, you may want to prepare yourself for a few inconveniences.
AirHelp, a company that helps passengers secure compensation for delayed, canceled or overbooked flights, published its annual Global Airline Rankings, which lists 72 of the world's best-known airlines from best to worst based on a composite score.
How scores were calculated
By evaluating individual airline data, AirHelp assessed airline performance and composed a score based on three factors: on-time performance, service quality and claim processing; each factor contributed to 33.33% of the final score, with 10 being the highest possible score an airline can achieve.
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Heather A. Turner
Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].
