Lost luggage? Canceled flight? There's not much more that can ruin a vacation. And if you're flying on one of these airlines, you may want to prepare yourself for a few inconveniences.

AirHelp, a company that helps passengers secure compensation for delayed, canceled or overbooked flights, published its annual Global Airline Rankings, which lists 72 of the world's best-known airlines from best to worst based on a composite score.

How scores were calculated

By evaluating individual airline data, AirHelp assessed airline performance and composed a score based on three factors: on-time performance, service quality and claim processing; each factor contributed to 33.33% of the final score, with 10 being the highest possible score an airline can achieve.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].