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Adjusting perils. Today’s modern way of doing business creates new perils for adjusters. (Photo: Shutterstock)

In previous months, we explored hazards that lead to the peril of litigation and “bad faith,” only briefly mentioning other common perils faced by individual adjusters. This month we will look at other frequent dangers. Some perils are ancient; fire, wind, flood and injuries have existed as long as there has been an insurance industry.

Our modern way of doing business creates new perils. Armies of attorneys create our contracts (including insurance policies) and analyze every word in the event of a claim. Insureds and corporations constantly enter into contracts, and adjusters must often decipher the intent. This requires obtaining complete copies of the contracts and policies (not just the cover sheet or declarations), with all the attached addendums, endorsements and other documents. A complex construction accident may involve as many as a dozen different contracts, and each can be important.

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