“I am pleased to join AIG as we foster a culture of innovation, continuous improvement and efficiency across General Insurance,” Cusano said in a press release. (Photo: AIG)

Days after announcing a change in leadership to its North American General Insurance operations, American International Group Inc. (AIG) announced another change in the same division: John Cusano has been appointed chief business & technology operations officer, effective July 1, 2019.

In this new role, Cusano will be responsible for enhancing the General Insurance division's business and technology infrastructure, as well as aligning end-to-end processes with established target operating models. His global portfolio includes General Insurance's Shared Services, Information Technology, Project Managemnet Office and Vendor Management operations.

Past experience

Cusano joins AIG from Accenture, where he spent the majority of his career serving the insurance industry. He has held a number of leadership positions at Accenture including most recently overseeing its Global Insurance Business.

“I am pleased to join AIG as we foster a culture of innovation, continuous improvement and efficiency across General Insurance,” Cusano said in a press release. “I look forward to working with AIG's impressive leadership team and our colleagues as we continue the journey of positioning this great company as an industry leader.”

Special Reports /

AIG announces another change in leadership to its General Insurance segment

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