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"The more we're able to understand that person and what they're dealing with, the better we're able to help them get back to where they were prior to where their injury occurred," says Ives. (Credit: Steve Heap/Shutterstock) “The more we’re able to understand that person and what they’re dealing with, the better we’re able to help them get back to where they were prior to where their injury occurred,” says Ives. (Credit: Steve Heap/Shutterstock)

Nearly everything one can think of falls under the vast umbrella that is insurance. This can place a heavy burden on those in the industry to nip risks in the bud before they bloom. One risk, in particular, that has the attention of both the insurance industry and the public at large is the opioid crisis.

As the crisis fermented in recent years, the Travelers Companies Inc. sought out a way to curtail the use of opioids among injured workers, particularly those in labor-intensive industries. In April, the company reported an almost 40% reduction in the use of opioids among the injured construction workers it has helped, thanks to a combination of its Early Severity Predictor model and its pharmacy management program.

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Denny Jacob

Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected]

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