Today's insurance clients and prospects are in need of tailored guidance, not merely an execution on a transaction. (Shutterstock) Today's insurance clients and prospects are in need of tailored guidance, not merely an execution on a transaction. (Shutterstock)

Technology improvements have accelerated the pace and heightened expectations in just about every aspect of consumer life, from shopping to ordering dinner online. Increasingly, consumers also now use the internet to research insurance policy options. For example, insurance clients now have, with just a few clicks on a keyboard or a tap of a cell phone app, the ability to check policy options, monitor claims and receive reimbursements.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.