Ride-hailing risks. It is essential that organizations have a complete understanding of the liabilities they inherit when entering into an agreement with a ride-hailing service. (Photo: Shutterstock)

An important prospect’s purchasing team is coming to town for a major sales presentation. We arrange for a ride-hailing service (e.g., Uber, Lyft) to pick up our very important visitors at the airport and bring them to our home office. All is well until a truck makes an illegal turn in front of the ride-hailing car carrying our visitors, leading to an accident with all three members of the prospect’s team severely injured.

Some months later, we are served. The prospects have filed suit naming the ride service, the driver, the trucking company — and us. Now what?

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