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Insurance agent Independent agents that are more satisfied with the service they receive from insurers are more likely to recommend that carrier and place a greater number of products with that insurer.

What do independent insurance agents want from carriers? Positive support, effective communication and straightforward quotes, according to the latest J.D. Power satisfaction study.

Jayleen R. Heft

Jayleen Heft is the digital content editor for PropertyCasualty360.com. Contact her at jheft@alm.com.

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