InsurTech Center

How the gig economy can shore up the insurance talent crisis

Sudden influxes of work, systems transformations, catastrophes, retirements and unexpected turnover often leave insurers shorthanded.

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More than one in 10 insurers expect to increase their use of temporary staffing solutions in the next 12 months. (Shutterstock)

Contract and freelance employment continue to grow and have already become the norm for many professionals. In fact, a majority of the workforce will be engaged in some sort of contract employment by 2028, according to an Edelman Intelligence study.

Insurance is no exception. The Jacobson Group and Ward Group’s 2018 Semi-Annual U.S. Insurance Labor Outlook Study found that 13% of insurers expect to increase their use of temporary staffing solutions in the next 12 months.

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