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insurers should be transitioning their operations to accommodate a more flexible and virtual workforce. (iStock) Insurers should be transitioning their operations to accommodate a more flexible and virtual workforce. (iStock)

Sustained economic growth, falling unemployment, and a series of interest rate hikes have bolstered insurer results in 2018. Yet a rising tide won’t necessarily lift all boats next year — at least not equally. There are still plenty of fundamental challenges to overcome, as well as transformation opportunities available to improve an insurer’s competitive position and bottom line.

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