Use of insurance agents is widespread among business owners.

Over six-in-ten business owners (63%) report having an insurance agent, while almost seven-in-ten millennials have one (69%).
Business owners with between 100-299 employees are most likely to work with an insurance agent (80%), those with fewer than 50 employees are least likely (57%).
Guidance and expertise (41%) are the driving forces behind the agent relationship, more so than practical considerations like level of coverage (25%) and efficiency (23%).

Price is the top consideration when selecting an insurance agent.

Next in line is insurance coverage/offerings, followed by customer service.
While trust and guidance are reasons for having an agent, reputation ranks No. 5 on the list of reasons provided by the survey.

Although half of the owners have never filed a claim for their business, 70% of millennials have.

Half (51%) admit to reviewing their insurance policy on an annual basis.
No universal milestone is driving insurance reviews. Business owners admit to a variety of reasons occurring across various time periods.
Part of this reasoning may be that business insurance goes largely unused. Half of owners (53%) have never filed a claim for their business.
Boomers have used their coverage to an even lesser extent, as 62% have never filed a claim compared to 30% of millennials.

It's important for us to provide advice and advocacy to millennial business owners who are increasingly looking for ways to protect their assets, especially as their businesses grow," said Craig Concklin, president of Concklin Insurance Agency Inc. in Chicago. "Insurance agents are business owners, too, so we can relate and respond to the concerns and questions from business owners who want to protect what matters most to them."

Special Reports /

Millennial business owners most likely to work with insurance agents

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