Companies that choose to take their outsourcing off-shore may face communications and logistical challenges. (Shutterstock) Companies that choose to take their outsourcing off-shore may face communications and logistical challenges. (Shutterstock)

The challenge of outsourcing may still seem a leap too far for many insurance businesses. Yet, IT outsourcing continues to generate interest among companies internationally. More specifically, many may simply leapfrog to business process outsourcing (BPO) or beyond.

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What drove the initial interest?

Perhaps it was the lure of being able to reduce back office costs by around 3%, or being able to contain what, for many, were out-of-control, upward spiraling IT costs.

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