Today's consumers want to use voice search to complete such tasks as locating the nearest insurance agent, evaluating the quote process, or determining the most appropriate type of insurance. (Photo: Bigstock) Today's consumers want to use voice search to complete such tasks as locating the nearest insurance agent, evaluating the quote process, or determining the most appropriate type of insurance. (Photo: Bigstock)

Insurance is one of the oldest professions in the world, but according to a McKinsey study, "it lags behind other sectors in digital maturity."

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