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Change is still more incremental than transformative in the insurance industry, and there are far more questions than answers about how insurer roles in the new ecosystem will play out. Change is still more incremental than transformative in the insurance industry, and there are far more questions than answers about how insurer roles in the new ecosystem will play out. (Photo: iStock)

It’s rare for forecasters to be called to account for their predictions, but my day of reckoning came when I was invited to address the recent Casualty Actuarial Society spring conference to discuss my insurance industry outlook from two years ago, “Insurers on the brink: Disrupt or be disrupted.”

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