Distracted driving involves actions such as talking topassengers or on the phone, listening to music, daydreaming, eatingor drinking. (Photo: Shutterstock)
With more than six million auto accidents occurring annually,many claims managers already feel as if they have been run over bythe number of resulting claims. As automobiles increasingly doubleas entertainment centers, telephone booths, restaurants andpersonal grooming boutiques, the demands placed upon claimsmanagers have only increased.
Unless significant behavioral change occurs among motorists,auto claims will continue to shuttle into claims departments at apace best described as intense.
What is distracted driving?
When discussing distracted driving, talking on the telephone andtexting quickly come to mind. However, anything that takes thedriver's eyes or even mind off the road counts as distracteddriving. This includes using a navigation system, listening tomusic, drinking a cup of coffee and even daydreaming.
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